Frequently Asked Questions

The duration varies based on the complexity of your case and the response time of authorities. Initial assessments are typically completed within two weeks, followed by ongoing support until resolution.

Our team at Harmoria examines your pension scheme details, explains entitlements under Swiss regulations, and highlights any potential adjustments you may seek based on your individual record.

We recommend gathering your pension statements, marriage or civil partnership certificates, prior wills, power of attorney forms, and any correspondence from pension authorities to ensure a thorough review.

Yes. Our legal advisors guide you through creating a clear and compliant will, outlining testamentary wishes in line with Swiss succession law and your personal circumstances.

If a pension authority decision appears incorrect, Harmoria helps you prepare a formal appeal, collect supporting evidence, and follow required timelines under Swiss procedural rules.

Absolutely. We represent pensioner clients in discussions or appeals regarding basic and supplemental health insurance coverage, ensuring your right to appropriate medical access.

Harmoria advises on cross-border pension entitlements, notifications to Swiss authorities, tax considerations, and any bilateral agreements that may affect your benefits.

We offer transparent fee structures based on hourly rates or fixed fees for specific services. A clear estimate is provided before any engagement.

Yes. You can meet our advisors at Museumstrasse 2, 8001 Zurich or request a secure video session for your convenience.

We handle your personal information with strict confidentiality, in line with Swiss data protection laws, and retain records only as long as needed to deliver our services.

Typically within five business days. We strive to accommodate urgent matters promptly, depending on advisor availability.